Strategic communications agency
Every brand has hundreds of conversations, every day. Whether with customers, employees, investors or the general public, it’s essential that your people and your brand is on-message. Our team will make sure you’re saying the right thing, to the right people, at the right time.
From developing value propositions to telling your story through brand narrative, Alto is a strategic communications agency that helps brands communicate with clarity. Here’s how we do it:
Stakeholder Engagement | Market Research, Prototyping & Testing
The Department of Education and Training Victoria (DET) has developed a suite of initiatives for schools, focused on giving our young students better access to high-quality career education. Alto was engaged to create a suite of strategic messaging narratives to inspire and connect Year 9 students with career education initiatives.
Customer Journey Mapping | Brand Narrative
SCU Online wanted to create a differentiated presence in the market through a brand campaign that told an authentic story and gave prospective students the information to make decisions with confidence.
We worked with SCU Online to develop improved brand messaging with the student at the centre. We did this by uncovering the prospective student’s customer journey and crafting messaging to address and alleviate their concerns as they moved from being a prospective student to a current student.
Service Design | Systems & Processes Mapping
Keypath Education wanted to improve their prospective and current student experience to ensure a higher rate of student enrolment and retention.
Together with Keypath, we developed a customer-focused Guidebook to arm new and existing Keypath employees with tools, techniques, strategies and content to improve the student experience at every stage of their journey, ensuring a higher rate of student enrolment and retention.
Keen to talk to one of our communication strategists? We’re keen to hear from you. Enter your details and a little about your potential project, and we will be in touch shortly.